Our Process
These clients enjoy peace of mind when engaging Competitive Edge because they know we:
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Use highly trained professional phone interviewers
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Have 35+ years of survey research experience
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Review the programming of every questionnaire before fielding
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Supervise closely for data quality
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Use objective metrics to regularly evaluate every interviewer
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Carefully manage sample and call-back protocols
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Provide quick turnaround without sacrificing quality
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Fully TCPA compliant with hand-dial stations
On-line Data Collection
Competitive Edge works with clients to deliver customized web survey tools. From panel recruitment to survey programming and execution, all aspects of web surveys are handled in-house, hosted on our secure cerc.net website, and are customized to meet our clients’ needs. Some Clients that have used our web survey services include CSU-San Marcos, the Lincoln Club of San Diego County, Northern CA Chapter of the Associated Builders & Contractors, and CleanTECH San Diego and the San Diego Downtown Partnership.