original research
Research & Polls
CERC conducts original research to understand what people think, what shapes their decisions, and how attitudes are changing. Explore our latest polling, surveys, research insights, and analysis – and the findings behind the numbers.
Research Insights
Those Happy Numbers May Not Be Real4
A CERC study comparing text-to-web and live phone interviews finds significantly different customer satisfaction results, highlighting the effect survey mode and respondent self-selection can have on topline findings.
August 2026
Research Insights
Those Happy Numbers May Not Be Real4
A CERC study comparing text-to-web and live phone interviews finds significantly different customer satisfaction results, highlighting the effect survey mode and respondent self-selection can have on topline findings.
August 2026
Research Insights
Those Happy Numbers May Not Be Real3
A CERC study comparing text-to-web and live phone interviews finds significantly different customer satisfaction results, highlighting the effect survey mode and respondent self-selection can have on topline findings.
August 2026
Research Insights
What’s the Benefit of Interviewers? What’s the Problem with Texts?
CERC compared mixed-mode and text-only voter surveys to examine how contact method affects who participates, survey completion, sample composition, and ultimately the opinions researchers measure.
May 2026
Research Insights
Those Happy Numbers May Not Be Real
A CERC study comparing text-to-web and live phone interviews finds significantly different customer satisfaction results, highlighting the effect survey mode and respondent self-selection can have on topline findings.
August 2026